General:
- What is Mac Games Arcade?
- What is a digital download?
- Why should I use Mac Games Arcade?
- Is Mac Games Arcade free?
- Do I need an account to run Mac Games Arcade?
- If I open an account, do I have to buy something?
Browsing, Demos, and Downloads:
Purchasing:
- Do I need a credit card to purchase games?
- Can I use PayPal to pay for purchases?
- Do I own the games I buy or are they rentals?
- If I buy a game, will I be charged everytime I download the game?
- If I buy a game through Macgamestore.com will it show up in My Games on Mac Games Arcade?
- Is my transaction secure?
- What is Mac Games Arcade's refund policy?
Technical:
Miscellaneous:
- Are Macgamestore.com and Mac Games Arcade related?
- If I have a hard drive crash or switch computers, can I re-install my digital downloads?
- If I open an account, will you sell my personal information?
General:
What is Mac Games Arcade?
Mac Games Arcade is a digital download application that allows you to download, purchase, and maintain your Macintosh games, all in an easy to use Mac-like interface. You download the application and run it on your Mac.
What is a digital download?
A digital download is a software product that is downloaded to your computer. Digital downloads are not physically shipped out to you upon purchase. Instead you download the entire game from the Internet. After downloading you install the game as normal and run it from your hard drive.
Why should I use Mac Games Arcade?
Digital downloads are becoming increasingly popular. Mac Games Arcade was designed to make it easier for users to browse, download, purchase and maintain games.
Browse - Quickly and efficiently browse through hundreds of Macintosh games. Check out descriptions, features, screenshots, and system requirements.
Download - Download demos and full games with a single click with no messy installing. Once you download it, Mac Games Arcade installs the game and you're ready to play. No more "where is my download?" and "I can't find the game after it is installed".
Purchase - Purchase Mac games fast and securely. Add games to your cart, then checkout and start playing games within seconds.
Maintain - "Where's my serial number? I've lost it." "I've had a hard drive crash and all my digital downloads are gone." With Mac Games Arcade you can no longer have to worry about losing your digital downloads. Mac Games Arcade keeps a history of all your purchases. You can redownload and reinstall your purchased games any time you want.
Browse - Quickly and efficiently browse through hundreds of Macintosh games. Check out descriptions, features, screenshots, and system requirements.
Download - Download demos and full games with a single click with no messy installing. Once you download it, Mac Games Arcade installs the game and you're ready to play. No more "where is my download?" and "I can't find the game after it is installed".
Purchase - Purchase Mac games fast and securely. Add games to your cart, then checkout and start playing games within seconds.
Maintain - "Where's my serial number? I've lost it." "I've had a hard drive crash and all my digital downloads are gone." With Mac Games Arcade you can no longer have to worry about losing your digital downloads. Mac Games Arcade keeps a history of all your purchases. You can redownload and reinstall your purchased games any time you want.
Is Mac Games Arcade free?
Yes, you can download it and check it out for free. If you want to purchase any games through Mac Games Arcade, you will need to use a credit card to purchase the games.
Do I need an account to run Mac Games Arcade?
No. Once you run the application, click on "Browse" to browse through Mac Games Arcade. If you plan on purchasing any games, you will then need to sign up for an account.
If I open an account, do I have to buy something?
No, at no time are you obligated to purchase anything through Mac Games Arcade. The only time we ask you to enter a credit card is when you are purchasing a game.
Browsing, Demos, and Downloads:
How do I browse with Mac Games Arcade?
Just like an Internet browser, with the Mac Games Arcade application you can browse through hundreds of Mac games. Mac Games Arcade has an icon and list view. You can then click on each product to view their description, screenshots, system requirements, download size, and more.
What can I download with Mac Games Arcade?
The majority of games available on Mac Games Arcade are available in trial mode so you can try them for a pre-determined amount of time or levels before it is required that you purchase the game.
In most cases the demos can be "unlocked" by purchasing a serial number for that game. In some cases, however, there are games that have no demos. You must purchase the full version of the game. Once you purchase the game, it will begin downloading.
In most cases the demos can be "unlocked" by purchasing a serial number for that game. In some cases, however, there are games that have no demos. You must purchase the full version of the game. Once you purchase the game, it will begin downloading.
Purchasing:
Do I need a credit card to purchase games?
Yes, you need a credit card. Mac Games Arcade accepts Visa, Mastercard, American Express, and Discover.
Can I use PayPal to pay for purchases?
At this time Mac Games Arcade does not accept PayPal but may in a future version.
Do I own the games I buy or are they rentals?
Yes, when you purchase a game, you own a license to install it on your Mac.
If I buy a game, will I be charged everytime I download the game?
No, you can download the game you purchased as many times as you want.
If I buy a game through Macgamestore.com will it show up in My Games on Mac Games Arcade?
They will not automatically show up in "My Games".
However, there is a way to install most games that you bought through Macgamestore.com into "My Games". Here's how:
1) Once you are logged in to Mac Games Arcade, click on your account (email address in the top right corner).
2) Look through the Purchased Games listing in the Account Information window to install games you previously purchased.
Note: Not all purchases from Macgamestore.com will show up in Mac Games Arcade. Some games are not compatible at this time. Also, in future updates of Mac Games Arcade, we are looking to automate external game management regarding prior purchases through Macgamestore.com.
However, there is a way to install most games that you bought through Macgamestore.com into "My Games". Here's how:
1) Once you are logged in to Mac Games Arcade, click on your account (email address in the top right corner).
2) Look through the Purchased Games listing in the Account Information window to install games you previously purchased.
Note: Not all purchases from Macgamestore.com will show up in Mac Games Arcade. Some games are not compatible at this time. Also, in future updates of Mac Games Arcade, we are looking to automate external game management regarding prior purchases through Macgamestore.com.
Is my transaction secure?
Yes. Mac Games Arcade uses 128-bit security to encrypt all the data that is sent back and forth through the Internet.
What is Mac Games Arcade's refund policy?
All digital download games are non-refundable. Please make sure you try the game (if a demo is available) before you purchase a game.
Technical:
What are the system requirements?
You need a Macintosh computer with Mac OS X 10.4.11 or later. It will work on PowerPC and Intel-based Macs. It will NOT run on Mac OS X 10.3.9 or lower.
You also need an Internet connection.
You also need an Internet connection.
Does the auto-serialization feature work on all games?
No. Many recent games available through Mac Games Arcade will not require you to enter a serial number once purchased but many games still do, especially games offered on Mac Games Arcade that use third-party DRM. However, all "recent" games offered using Mac Games Arcade's DRM do not require you to enter a serial number once purchased.
Miscellaneous:
Are Macgamestore.com and Mac Games Arcade related?
Yes, both are owned by the same company. Macgamestore.com sells both boxed and digital download software and is intended for those who prefer ordering via the web. Mac Games Arcade only sells digital downloads.
If I have a hard drive crash or switch computers, can I re-install my digital downloads?
Yes. When you log in to Mac Games Arcade, you can view your entire purchase history and then re-download all your digital downloads with a few simple clicks.
If I open an account, will you sell my personal information?
We will not sell any of your information to third-parties. Developers and publishers we work with do have access to your name and email address. This is only for auditing purposes and are not allowed to retain or sell any of your data.